Full Time - Sales Associate - Building Materials - Closing
About The Position
The Sales Associate, working in the Building Materials department on a closing schedule, welcomes Lowe’s customers and helps them find the right products and services for home improvement projects. The role delivers friendly, professional customer service, answers questions, assists with selecting and handling merchandise, and helps ensure customer needs are met. Associates spend much of their time listening to customers, answering questions, and organizing merchandise, with daily duties varying by department and store needs. The position may involve locating merchandise, replenishing shelves, accurately processing orders and deliveries, cross-training in other store areas, preparing merchandise to meet customer needs, and guiding customers through shopping or checkout. Associates may occasionally load merchandise. The role may involve inside and outside working conditions, changing weather and temperatures, noise, and moving or shaking equipment. Associates must follow lifting guidelines, use powered equipment when required and properly trained, and use team lifts when appropriate.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background is encouraged.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and discount platform
- Potential annual bonuses, subject to eligibility
- Optional Employee Stock Purchase Plan
- Deferred compensation plan, subject to eligibility
- Grant awards, subject to eligibility
- Flexible schedules
- Learning and development opportunities
- Track to the Trades program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
