Lee Wrangler-Sales Associate @ Outlets of Des Moines

Kontoor Brands, Inc.•Altoona, IA

4d•$12 - $14•Onsite

About The Position

The Part Time Sales Associate supports sales performance, delivers an exceptional customer experience, and carries out day-to-day store operations. The role follows customer engagement strategies and maintains merchandising standards to create a positive in-store experience. The position is with Kontoor Brands, a portfolio of Wrangler®, Lee® and Helly Hansen® brands, at the Outlets of Des Moines. Sales Associates uphold retail and customer-service standards, engage customers to understand their interests and needs, assist in fitting rooms, recommend suitable products, and promote the rewards program. They learn about products and trends, work toward personal sales targets, and contribute to overall store performance. The role also involves maintaining the sales floor, supporting store opening and closing procedures, processing transactions, handling cash, and following company policies and loss-prevention practices. Associates respond promptly to customer or employee injuries and report them to the manager on duty. This position requires a minimum availability of 12 hours per week, including one weekend day, and a flexible schedule to meet business needs. Employees must be at least 16 years old. The work requires standing and moving throughout the store, assisting customers, retrieving and stocking merchandise, moving racks, and performing occasional manual tasks such as assembling displays or rearranging the store layout. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be at least 16 years old.
Must arrive on time for scheduled shifts.
Must have a minimum availability of 12 hours per week, including one weekend day.
Must work a flexible schedule to meet business needs.
Ability to communicate clearly and respectfully with customers and team members.
Ability to operate office equipment and technology, including a cash register, computers, phones, and scanners.
Ability to stand and move throughout the store during scheduled shifts.
Ability to walk and move to assist customers, retrieve merchandise, and recover the store.
Ability to maneuver and/or lift 25 lbs. regularly and up to 50 lbs. occasionally.
Ability to push and pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Vision sufficient to read labels accurately, assist customers, and perform detail-oriented tasks.
Ability to use fine manipulation and grasp with hands to sort and organize clothing, place items on hangers, fold, and organize by color and size.

Nice To Haves

Additional schedule availability is a plus.

Responsibilities

Uphold high retail and customer-service standards to deliver an in-store experience aligned with company standards.
Initiate conversations with customers, build relationships, learn their interests, and identify products to suggest.
Assist customers in the fitting room.
Recommend products aligned with customer needs and preferences through suggestive selling, and encourage purchases.
Promote the rewards program and achieve weekly loyalty sign-up goals.
Learn about new products and trends to better engage customers.
Achieve personal sales targets and contribute to overall store performance.
Provide information and advice about product performance, features, and specifications.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Assist with assigned daily store operations, including opening and closing procedures.
Accurately process transactions, handle cash, and maintain point-of-sale integrity.
Follow company and store policies, processes, and procedures.
Respond quickly to customer or employee injuries and report them immediately to the manager on duty.
Participate in Loss Prevention Audits and comply with loss-prevention policies to minimize store shrink.
Communicate best practices and ideas and contribute to a collaborative, inclusive environment.
Make changes as directed by the manager on duty to meet store goals and support a positive work environment.
Take initiative to work ahead and seek guidance when appropriate.
Arrive on time for scheduled shifts and work a flexible schedule that meets business needs.
Use store equipment and technology, including cash registers, computers, phones, and scanners.
Stand and move throughout the store; walk to assist customers, retrieve merchandise, and recover the store.
Lift and carry up to 25 lbs. regularly and up to 50 lbs. occasionally, and push or pull full racks of merchandise.
Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Occasionally perform manual labor to assemble displays or rearrange the store layout.
Use fine manipulation and grasping to sort and organize clothing, place items on hangers, fold, and organize merchandise by color and size.