Sales Associate: Corte Madera

ThirdLove•Corte Madera, CA

9d•Onsite

About The Position

Thirdlove is hiring a part-time Sales Associate at its Corte Madera location. The Sales Associate is the face of the brand and creates exceptional shopping experiences, builds meaningful customer connections, and contributes to store success. The role provides personalized fitting and shopping support in a collaborative, fast-paced, customer-focused, and welcoming retail environment. The position supports customer engagement and sales goals, store operations and upkeep, visual merchandising, and team initiatives. Duties include opening and closing tasks and using Shopify, Incite, and Google Workspace. The associate may also support new store openings, events, and coverage needs across the retail team. The schedule may vary and can include weekends, holidays, and special events. Compensation is $19 per hour, plus commission. Thirdlove also offers paid time off and an employee discount.

Requirements

Must be at least 18 years of age.
At least one year of customer service and/or retail experience.
Ability to use a ladder, lift up to 50 lbs, and maintain an active floor presence, including standing and walking for extended periods.
Ability to accomplish multiple tasks in a fast-paced environment while servicing customers.
Strong communication skills and the ability to lead by example in a client-facing environment.
Passion for Thirdlove’s mission of body positivity, inclusive sizing, and confidence through comfort.
Confidence handling returns, answering complaints, and resolving minor floor issues calmly.

Nice To Haves

Background in a similar product category is preferred.

Responsibilities

Provide exceptional customer service and create positive, memorable shopping experiences that build brand loyalty.
Deliver a warm, welcoming, and personalized fitting and shopping experience in line with the Retail Excellence Protocol.
Support store performance goals through effective selling techniques and client engagement.
Contribute to general store maintenance, cleanliness, and upkeep.
Support operational tasks, including opening and closing duties, using Shopify, Incite, and Google Workspace.
Support visual display initiatives and ensure the store reflects brand standards.
Collaborate with team members and support new store openings, events, and retail team coverage needs.
Support leadership initiatives related to sales, client engagement, team engagement, visual merchandising, and operational excellence.
Adapt to changing store needs, varied schedules, weekends, holidays, and special events.
Create a safe, body-positive, and supportive fitting-room environment while respecting client privacy.
Handle returns, answer complaints, and resolve minor floor issues calmly.