Sales Associate

Dufry•Hudson, OH

4d•Onsite

About The Position

The Sales Associate works at Cleveland Hopkins Airport, providing customer service and supporting store operations. The role includes helping customers find products, answering questions, operating a cash register, and assisting with stock duties such as receiving freight, replenishing merchandise, and maintaining inventory. The position requires flexibility to work any shift and any day of the week, including weekends and holidays, and is a full-time schedule.

Requirements

Strong interpersonal skills and the ability to interact with diverse personalities.
Ability to multitask.
Ability to lift 40–60 pounds.
Ability to work in environments exposed to hot and cold elements.
Good time-management skills and problem-solving abilities.
Flexibility to work any shift, any day of the week, including weekends and holidays.

Responsibilities

Acknowledge and greet customers.
Communicate effectively with customers, fellow employees, and store management.
Know the basic store layout to help customers select products and answer questions about the store.
Operate a cash register effectively.
Follow company policies, cash-handling policies, and special store loss-prevention procedures.
Communicate pricing, outdated products, and inventory issues to management.
Protect company assets and stock merchandise in stores and backrooms.
Isolate, sort, and organize damaged and outdated products and returns, and inform management of out-of-stock situations.
Help maintain a neat, clean, and organized store, including sweeping, dusting, straightening merchandise, and removing trash.
Place stock orders, receive freight, and load and unload trucks.
Replenish stock on the sales floor on an ongoing basis.
Assist with inventory and reconcile inventory variances.
Perform related work as assigned.