Bookstore, Sales Associate - East Falls (Full Time)
About The Position
The Sales Associate maintains the bookstore’s clothing and gift departments, including sweatshirts, T-shirts, drinkware, and imprinted gift items. The role provides customer service to students, faculty, staff, and visitors, and supports web order fulfillment, including processing and shipping orders. The Sales Associate also organizes and maintains stockroom inventory to support efficient store operations. The position operates the cash register and processes sales, helps select products and merchandise and replenish the sales floor in coordination with the Director, and supports promotions, events, and special sales. It also conducts inventory checks, follows store policies and health, safety, and sanitation guidelines, and helps keep the store clean, safe, and organized. Additional duties may be assigned by the Director.
Requirements
- High school diploma or GED required.
- Ability to engage with customers, identify their needs, and provide courteous, timely solutions.
- Proficiency with POS systems, cash registers, and relevant sales or inventory computer systems and software.
- Ability to stand, walk, and move items for extended periods, particularly during busy store hours.
- Basic knowledge of stock levels, product replenishment, and inventory tracking systems.
- Ability to handle multiple tasks in a college campus environment, including assisting customers, processing transactions, and maintaining store appearance.
Nice To Haves
- Associate’s degree preferred.
- Prior retail experience highly recommended.
Responsibilities
- Provide courteous, timely customer service to students, faculty, staff, visitors, and coworkers.
- Maintain the clothing and gift departments.
- Operate the cash register and accurately process cash, credit, and debit card transactions.
- Process web orders, including shipment.
- Work with the Director on product selection, sales-floor merchandising, and replenishment.
- Support store promotions, events, and special sales as needed.
- Check inventory regularly to help ensure product availability and adequate stock levels.
- Follow store policies and procedures, including health, safety, and sanitation guidelines.
- Keep the store clean, safe, and organized for customers and employees.
- Perform additional tasks as directed by the Director.
Benefits
- Medical and prescription insurance
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits, including access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical and prescription insurance access for all colleagues, including those working less than part-time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
