Sales Associate

Jockey International, Inc.•Smithfield, NC

11d

About The Position

Jockey is seeking an energetic Sales Associate for its Smithfield, North Carolina location. The Sales Associate provides excellent customer service according to Jockey’s service principles, with a focus on achieving store goals and maximizing sales. The role involves engaging guests, recommending products, supporting sales and store operations, and maintaining merchandising and safety standards.

Requirements

Must be at least 16 years old.
Excellent interpersonal and verbal communication skills.

Nice To Haves

High school diploma or equivalent.
Two years of retail or customer service experience, with a demonstrated passion for excellent guest service and sales.

Responsibilities

Demonstrate behavior that reflects Jockey’s core values and culture.
Build positive relationships with co-workers and guests, supporting productivity, inclusiveness, and guest satisfaction.
Greet guests warmly and sincerely, share current promotions, and use suggestive selling.
Identify guest needs and use product knowledge to recommend solutions.
Promote company programs, including Rewards participation and the satisfaction guarantee.
Build awareness and excitement for Jockey Rewards membership.
Support store sales and profitability.
Conduct sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
Assist with stocking, markdowns, and visual merchandising in accordance with established standards.
Follow Jockey policies and procedures.
Maintain store standards for visuals, merchandising, and inventory management.
Maintain a safe and clean work environment.
Support hiring and recruiting efforts.
Perform other duties as assigned.