Full Time - Sales Associate - Building Materials - Day

Lowe's Companies, Inc.•Carlisle, PA

6d•Onsite

About The Position

The Sales Associate works in the Building Materials department at Lowe’s, welcoming customers and helping them find products and services that meet their home improvement needs. The role involves listening to customers, answering questions, helping customers locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and may be cross-trained to support other store departments. Daily responsibilities vary by department and store needs.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare department merchandise for customer needs, such as cutting and bundling wood or cutting drywall.
Guide customers through shopping or checkout.
Complete other duties as assigned.