Sales Associate (Store 40, Oklahoma City, OK, Expressway)

Westlake Ace Hardware•Oklahoma City, OK

About The Position

The Sales Associate assists with receiving, stocking, and pricing merchandise and helps maintain clean, orderly merchandise displays and overall store cleanliness. The role provides helpful, customized customer service and supports day-to-day store operations, including merchandise presentation, inventory support, and communication with store management.

Requirements

  • High school diploma or GED equivalent.
  • Ability to stand, walk, lift up to 25 pounds, and climb.
  • Ability to incorporate the company’s Core Values into daily decisions and interactions.

Nice To Haves

  • Formal retail experience preferred.

Responsibilities

  • Provide a positive representation of Ace Retail Group and proactively help customers solve problems.
  • Greet customers, thank them for visiting, and provide friendly, customized service throughout the store.
  • Answer pages and calls promptly, courteously, and effectively; refer complaints that cannot be resolved to management.
  • Maintain strong knowledge of products, store layout, and product locations.
  • Help receive, check in, stock, and maintain back-stock merchandise.
  • Help keep the sales floor, stock room, and outdoor merchandise area clean, orderly, and safe.
  • Maintain sales-floor presentation, including end caps, advertised merchandise, current signage, and merchandise resets.
  • Assist Department Specialists with tasks such as price changes and special orders.
  • Operate a forklift after receiving proper training.
  • Communicate store-support issues, merchandising ideas, cost-control ideas, and sales ideas to the General Manager.
  • Participate in store meetings and maintain professional appearance and conduct.
  • Perform other duties as assigned.
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