Sales Associate - Rhinelander

Goodwill NCW Jobs•Rhinelander, WI
•Onsite

About The Position

The Sales Associate supports customer satisfaction and store operations at Goodwill NCW’s Rhinelander store. The role processes customer purchases accurately, promotes Goodwill programs, assists shoppers, and helps keep merchandise and work areas organized and maintained. Work takes place primarily in a standard retail backroom or warehouse environment, with frequent team-member contact and interruptions. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Excellent time-management and prioritization skills, including the ability to manage multiple tasks under time constraints.
  • Excellent communication, customer-service, and attention-to-detail skills.
  • Ability to operate a cash register and accurately count money.
  • Basic math skills.
  • Fluency in English.
  • Computer experience or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned work schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights of 10 to 25 pounds; objects over 25 pounds require a team lift.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks.
  • Ability to verbally communicate and exchange information.

Responsibilities

  • Scan tickets and process payments efficiently and accurately while following cash-handling standards.
  • Educate customers about the Round Up program to help achieve program goals.
  • Inform customers about the Good Points program to help achieve program goals.
  • Answer telephone calls professionally and operate the paging system.
  • Ensure items are properly displayed, pulled, and restocked according to merchandising standards and leadership guidance.
  • Help customers locate items or find assistance when needed.
  • Maintain a clean, safe, and organized work area.
  • Complete opening and closing checklists and support general cleaning, including parking lot maintenance.
  • Perform other duties as assigned.
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