Donor Greeter - Rhinelander

Goodwill NCW Jobs•Rhinelander, WI
•Onsite

About The Position

The Donor Greeter welcomes and assists donors, helps unload donations safely, and maintains accurate donation counts. The role also supports donation sorting, trailer loading and unloading, and the preparation of donations for transport. It is based in a retail backroom or warehouse environment with frequent team member contact and interruptions. Team members may need to operate power equipment after appropriate training and check-off.

Requirements

  • Excellent time management and prioritization skills, including the ability to handle multiple tasks under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluency in English.
  • Computer experience, or willingness and ability to learn.
  • Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance.
  • Ability to meet the physical demands of the role, including standing for up to 8 hours; independently twisting, lifting, carrying, pushing, or pulling 10 to 25 pounds; team lifting objects over 25 pounds; reaching approximately 54 inches; frequent stooping, bending, kneeling, and crouching; and using sufficient hand and finger dexterity for detailed tasks.
  • Ability to verbally communicate to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and courteously while safely unloading donations from vehicles; use team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, help build and break them down, and prepare them for transport.
  • Follow proper pallet jack and compactor operating procedures when at least 18 years old and trained and checked off.
  • Perform other duties as assigned.
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