Donor Greeter - Rhinelander

Goodwill NCW Jobs•Rhinelander, WI

17h

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors, safely unloads donations, tracks donation counts, and handles the sorting and preparation of donated goods. The role also involves safely loading and unloading trailers, operating power equipment when appropriately trained, and maintaining a clean, safe, and organized backroom and donation drop-off area. Work is performed primarily in a retail backroom or warehouse environment, with frequent team member contact and interruptions.

Requirements

Excellent time management and prioritization skills, including the ability to handle multiple tasks under time constraints.
Excellent communication, customer service, and attention to detail.
Basic math skills.
Fluency in English.
Experience with computers or the willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance according to the assigned schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to twist, lift, carry, push, or pull 10 to 25 pounds independently; objects over 25 pounds require a team lift.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity for detailed tasks.
Ability to communicate verbally to exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and in a friendly manner.
Safely unload donations from vehicles, using team lifts as needed.
Maintain accurate daily donation counts.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, help build and break them down, and prepare them for transport.
Follow proper pallet jack and compactor operating procedures when 18 or older and trained and checked off.
Perform other duties as assigned.