Full Time - Sales Associate - Building Materials - Closing

Lowe's Home Centers•Cary, NC

1d•Onsite

About The Position

The Sales Associate works in the Building Materials department at Lowe’s, helping customers find and select products and services for their home improvement projects. The role involves welcoming customers, answering questions, locating and handling merchandise, keeping shelves stocked, and ensuring orders and deliveries are processed accurately. Associates may prepare merchandise to meet customer needs, guide customers through shopping or checkout, and occasionally load merchandise. Department assignments and daily duties may vary based on store hiring needs and associate skillsets. The role may involve working indoors and outdoors in varying weather and climate conditions, with exposure to noise and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the role.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers and provide friendly, professional service by answering questions and helping them find products and services.
Assist customers with locating and handling merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.