Sales Associate (Part Time)

Stores•Port Hueneme, CA

3d•Onsite

About The Position

As a Sales Associate at West Marine, you will provide customer service and support a positive shopping experience by understanding customers’ needs, recommending products, and facilitating transactions. The role also includes maintaining inventory, pricing, product displays, and a clean, organized store environment. Through each customer interaction, you will help customers complete boating projects and prepare for time on the water, while supporting West Marine’s mission to serve boaters: “Know More, Get More, Boat More.” The position requires a flexible schedule that may include nights, weekends, and holidays. Physical duties include standing and walking throughout the store, frequent climbing, bending, stooping, and twisting, and frequently lifting up to 50 pounds to shoulder height without assistance. Employees may occasionally operate equipment, including forklifts. Special restrictions apply to employees under 18, including limitations on hazardous equipment and work; employees under 16 are further limited to non-hazardous, light-duty retail tasks. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.

Requirements

Strong verbal and written communication skills.
Ability to listen actively and respond to customer needs.
Sales and customer service abilities.
Familiarity with merchandise.
Ability to use point-of-sale systems and learn new systems quickly.
Strong attention to detail and effective time management.
Ability to stand and walk continuously throughout the retail space.
Ability to wear and communicate through a headset continuously.
Ability to climb, bend, stoop, and twist frequently.
Ability to lift up to 50 pounds to shoulder height without assistance frequently.
High school diploma or equivalent preferred.
Previous boating and/or retail experience preferred.

Nice To Haves

High school diploma or equivalent.
Previous boating and/or retail experience.

Responsibilities

Greet customers and engage with them to understand their needs through open-ended questions and active listening.
Provide product knowledge and suggest products to support customers’ boating needs.
Help customers select products and direct them to the appropriate store location.
Inform customers about available services and assist with special orders and drop-ship purchases.
Process cash, credit, and on-account transactions, returns, and register activity accurately.
Audit and tag merchandise to maintain accurate pricing, displays, and signage.
Assist with receiving, stocking, replenishing, and other inventory management tasks.
Keep the sales floor and aisles clean, organized, and free of hazards or obstacles.
Support buy online pick up in store and, as needed, buy online ship from the store.
Alert management to potential security or loss-prevention issues and support asset-protection standards.
Complete required training and review position standard operating procedures.
Work a flexible schedule, including nights, weekends, and holidays.
Perform other job-related duties as assigned.