Sales Associate (Part-Time) - Caln Plaza, Coatesville, PA

DTLR, Inc.•Coatesville, PA
•Onsite

About The Position

A Part-Time Sales Associate drives sales efforts and customer relationships by providing strong customer service and using effective selling techniques. The role performs daily store functions, including product merchandising and sales, customer relations, and store maintenance. Customer service, sales, and teamwork are central to the position. The associate helps customers find appropriate merchandise while maintaining DTLR standards and building customer relationships; assists with shipments, restocking, pricing, visual presentation, and store organization; and supports loss prevention and company policies. The work takes place in a fast-paced retail environment and may involve extended hours during critical project phases.

Requirements

  • Previous retail or customer service work experience is preferred but not required.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
  • Problem-solving, analytical, detail-orientation, flexibility, communication, and interpersonal skills to provide customer service and support inventory control, merchandise transport, and store maintenance.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.

Nice To Haves

  • Previous retail or customer service work experience.
  • High school diploma or equivalent.

Responsibilities

  • Display basic fashion and trend knowledge and sell appropriate merchandise to meet customer needs while maintaining DTLR standards and building relationships.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Provide each customer with a positive, energetic, and outgoing impression, demonstrating enthusiasm toward the job and company.
  • Comply with company policies.
  • Participate in service training and product programs.
  • Follow visual standards, complete daily restocking, and ensure adequate size runs are represented according to visual directions.
  • Assist in preventing employee and customer theft.
  • Help maintain a neat and orderly sales environment.
  • Help keep the store organized as directed by store management.
  • Perform other duties as assigned.
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