Sales Associate (Full-Time) - Edgewood Plaza, Edgewood, PA

DTLR, Inc.•Edgewood, PA

2d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. The role is expected to be performed professionally, courteously, reliably, and with a focus on results. The associate helps customers select suitable products, supports store standards and operations, and may take charge of the store when necessary. The standard work week is 35 to 40 hours, with open availability and flexibility to meet customer and business needs. The position may require work in multiple stores within the assigned district.

Requirements

Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service work experience is preferred but not necessary.
High school diploma or equivalent is preferred.

Responsibilities

Build customer relationships by providing professional, courteous, attentive, honest, and responsive service and knowledgeable product assistance.
Use basic fashion and trend knowledge to recommend merchandise, meet customer needs, maintain store standards, and build relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager with monitoring and identifying loss or inconsistencies to help the store meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
Follow proper point-of-sale procedures, balance money received during assigned shifts, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.