SALES ASSOCIATE (OKC/FT) Non-Safety Sensitive
About The Position
The Sales Associate will promote and sell merchandise displayed on the showroom floor, working directly with internal and external customers. This role involves following up on customer orders and inquiries, assisting with merchandise-related problems in conjunction with customer service and warehouse operations, and collaborating with other departments to ensure customer needs are met. The Sales Associate will engage customers by asking questions about products, prices, availability, and uses to understand their needs, and will explain product features and benefits in a clear and understandable manner. Responsibilities also include preparing sales tickets, assisting customers with product selections, recommending and locating merchandise, describing merchandise, and explaining its use, operation, and care. Staying educated on new products, policies, and advertisements is crucial. The role requires knowledge of effective methods for showing, promoting, and selling products, and utilizing excellent customer relations skills. Following up with customers via email and phone is also a key duty, along with performing any other tasks directed by management.
Requirements
- Ability to lift merchandise of 40lbs to move furniture as part of the selling process.
- Must be able to walk or stand for long periods of time.
- Must be able to listen and respond to customer’s needs.
- Ability to communicate effectively with team members.
- Positive attitude when working with internal and external customers.
- Knowledge of employment and merchandise handling procedures.
- Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.
- Must be able to work weekends.
Nice To Haves
- Sales experience preferred, not required.
Responsibilities
- Promote and sell merchandise displayed on the showroom floor.
- Work directly with internal and external customers.
- Follow up with customer orders and inquiries.
- Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations.
- Work on an organizational level with other departments to ensure customer needs are met.
- Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs.
- Explain features of products in a manner that the customer will understand.
- Explain features of products that will benefit the customers based on their needs.
- Prepare sales tickets for orders obtained.
- Assist customers in making product selections based on customers specifications.
- Recommend, select, and help locate or obtain merchandise based on customer needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Stay educated on new products, policies, as well as advertisements the store is running.
- Use excellent customer relations.
- Follow up with customers by email and phone.
- Perform any other duties as directed by management.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K matching
- Life Insurance
- HSA
- FSA
- Accident coverage
- Critical Illness coverage
- Hospital Indemnity coverage
- Short and Long Term Disability
- Employee Assistance Program
- Gym Onsite
- Employee Discounts 10%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
