INTERNET SALES (OKC/FT) - Non-Safety Sensitive
About The Position
This role focuses on promoting and selling merchandise available on the web. The Internet Sales Associate will work directly with internal and external customers, follow up on orders and inquiries, and assist with any merchandise-related problems in conjunction with customer service and warehouse operations. The position requires collaboration with other departments to ensure customer needs are met. Key responsibilities include understanding customer needs by asking questions about products, prices, availability, and uses, explaining product features and benefits clearly, preparing sales tickets, assisting customers with product selections, and staying educated on new products, policies, and advertisements.
Requirements
- Ability to lift 10lbs
- Must be able to listen and respond to customer’s needs
- Ability to multi-task required
- Ability to communicate effectively with team members
- Positive attitude when working with internal and external customers
- Knowledge of employment and safety procedures
- Adequate ability to use a phone and computer while also being able to navigate through internet
- Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion
- Lifting up to 20 lbs rarely, and/or up to 10 lbs occasionally to move objects
Nice To Haves
- Sales experience preferred, not required
Responsibilities
- Promote and sell merchandise available on the web
- Work directly with internal and external customers
- Follow up with customer orders and inquiries
- Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
- Work on an organizational level with other departments to ensure customer needs are met
- Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs
- Explain features of products in a manner that the customer will understand
- Explain features of products that will benefit the customers based on their needs
- Prepare sales tickets for orders obtained
- Assist customers in making product selections based on customers specifications
- Recommend, select, and help locate or obtain merchandise based on customer needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Stay educated on new products, policies, as well as advertisements the store is running
- Use excellent customer relations
- Follow up with customers by email and phone
Benefits
- Health, Dental & Vision coverage
- 401k Matching
- Life Insurance
- HSA
- FSA
- Accident coverage
- Critical Illness coverage
- Hospital Indemnity coverage
- Short- and Long-Term Disability
- Employee Assistance Program
- Paid Vacation
- Employee Discounts 10%
- Gym onsite
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
