Sales Associate AZ, Job 444.26

Dunn-Edwards Paints•Scottsdale, AZ

12h

About The Position

Sales Associates at Dunn-Edwards provide customer service and a distinctive shopping experience for homeowners and professionals. They learn about the coatings industry, products, and services so they can offer expert advice, answer questions, and make appropriate recommendations. Associates process customer transactions and orders, keep merchandise stocked, organize and maintain sales-floor and stock areas, and build trusted partnerships with painting professionals. The role supports Dunn-Edwards’ vision of fast, reliable service and offers learning through the Dunn-Edwards Learning Network and job certification programs. This position has no supervisory responsibilities. It requires general computer knowledge, mathematical ability, and customer-service skills. A high school diploma or GED, or an equivalent combination of education and experience, is required. Opening shifts may begin as early as 5:00 a.m.; closing shifts may end as late as 6:30 p.m. Workdays vary by location, and some locations operate seven days per week.

Requirements

High school diploma or GED, or equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and other documents.
Ability to write routine reports and correspondence and speak effectively with customers or employees.
Ability to read and write English for safety purposes.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and interpret bar graphs.
Ability to operate a point-of-sale system and complete cash transactions accurately.
Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions.
General computer knowledge, mathematical experience, and customer-service skills.
Ability to lift items weighing 5 to 75 pounds, use electronic equipment, climb ladders, walk on uneven surfaces, and stand for long periods; use a respirator as required.
Ability to interact with customers in person and by telephone, including in matters relating to color.

Responsibilities

Connect with customers, ask about their projects, and offer options and advice to meet their needs.
Ensure product deliveries meet Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally and represent the Dunn-Edwards brand positively.
Take customer orders by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards at all times.
Clean and maintain assigned store areas and equipment.
Help maintain appropriate merchandise inventory levels.
Stock and merchandise products according to the planogram.
Meet role-related core competency expectations for customer focus, attention to detail, problem solving, initiative, and teamwork.
Perform additional duties as assigned.