Sales Associate/Material Handler - San Jose

The Salvation Army Southern California•San Jose, CA

2d•Onsite

About The Position

The Sales Associate/Material Handler works on The Salvation Army’s Retail Team at its San Jose Thrift Store, which supports the Adult Rehabilitation Program. The role helps provide a positive shopping and donor experience while contributing to the store’s operations and the program’s success. The position involves customer and donor assistance, merchandising and donation processing, store maintenance, inventory handling, product inspection, and compliance with organizational policies and safety standards. Schedules are determined by management, and employees must be flexible to ensure adequate store coverage. The posting notes that part-time associates may work shifts that include evenings, weekends, and holidays.

Requirements

High school graduate or equivalent required.
Ability to operate a POS/cash register.
Must pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, fellow store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects such as clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
Ability to operate a telephone.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.
Must be flexible to help ensure adequate store coverage.

Responsibilities

Greet customers and donors and provide prompt, courteous assistance to meet their needs.
Stock priced items on the sales floor in accordance with Salvation Army standards.
Sort donations for processing in accordance with Salvation Army standards.
Help maintain a clean, neat, and organized store, including assigned cleaning duties and maintaining an assigned department to merchandising standards.
Follow POS/cash register policies and procedures.
Maintain safety standards and report hazards or problems to managers.
Follow HR policies, procedures, and dress code policies.
Attend required monthly store meetings.
Receive, unload, and stock incoming inventory accurately and efficiently.
Inspect products for defects and damage as part of quality assurance.
Clean the area in and around the donation trailer or pod at the beginning and end of each shift.
Assist donors with removing donated items from their vehicles and provide receipts.
Separate, sort, and stack donated materials in the appropriate containers as instructed.
Perform other written or verbal duties assigned by the Store Manager, Assistant Manager, Shift Supervisor, District Sales Manager, or Command Administration.