Sales Associate/Material Handler - San Jose

Salvation Army Careers•San Jose, CA

2d•Onsite

About The Position

The Sales Associate/Material Handler works on The Salvation Army’s Retail Team at the San Jose Thrift Store, which supports the Adult Rehabilitation Program. The role helps create a positive shopping and donation experience while contributing to store operations and the program’s success. The Salvation Army’s Adult Rehabilitation Center provides a no-fee rehabilitation program for men and women. The position involves customer and donor assistance, processing and merchandising donations, receiving and stocking inventory, maintaining store cleanliness and safety, and following Salvation Army policies and standards. Schedules are determined by management, and employees must be flexible to help ensure adequate store coverage. The stores operate seven days per week; part-time associates may work evenings, weekends, and holidays.

Requirements

High school graduate or equivalent.
Ability to operate a POS/cash register.
Must pass a background check, including criminal history and sex offender registry checks.
Ability to communicate effectively with management, fellow store employees, customers, and donors.
Ability to work a flexible schedule as determined by management to support store coverage.

Responsibilities

Greet customers and donors and provide prompt, courteous assistance.
Stock priced items on the sales floor in accordance with Salvation Army standards.
Sort donations for processing in accordance with Salvation Army standards.
Maintain a clean, neat, and organized store and perform assigned cleaning duties in areas including windows, dusting, cashwrap, fitting rooms, bathrooms, stockroom, breakroom, floors, and donation areas.
Maintain the assigned store department according to TSA Merchandising Standards.
Follow POS/cash register policies and procedures.
Maintain safety standards and report hazards or problems to managers.
Follow HR policies, procedures, and the dress code policy.
Attend required monthly store meetings.
Receive, unload, and accurately and efficiently stock incoming inventory.
Inspect products for defects and damage as part of quality assurance.
Clean the area in and around the donation trailer or pod at the beginning and end of each shift.
Assist donors courteously with removing donated items from their vehicles and provide receipts.
Separate and sort donated materials into the proper containers and stack materials as instructed by the Store Manager.
Perform other written or verbal duties assigned by the Store Manager, Assistant Manager, Shift Supervisor, District Sales Manager, or Command Administration.