Sales Associate Key - Miromar Outletes, Estero FL

KnitWell Group•Estero, FL

2d•Onsite

About The Position

Talbots is seeking a Sales Associate Key for its Estero, Florida store. The role provides exceptional customer service, promotes products, builds customer and brand relationships, and helps the management team build store business. The associate uses fashion expertise and product knowledge to create outfits and recommend items that fit customers’ needs, while working toward sales and service metrics. The position also supports operational excellence, including inventory management, order fulfillment, recalls, recovery, replenishment, and reticketing. It involves prioritizing work around customer and business needs, communicating relevant store information to management, and occasionally leading or supervising others and opening or closing the store. The schedule is part-time, with flexible availability needed for evenings, weekends, and holidays.

Requirements

Able to create a selling culture centered on customer needs and exceptional customer experiences.
Driven to build and cultivate relationships and achieve goals individually and as part of a team.
Passionate about selling and able to find thoughtful ways to maximize store traffic.
Excellent verbal communication skills and a high level of integrity.
Able to work cooperatively in a diverse work environment.
Comfortable climbing ladders, moving regularly, and standing for extended periods.
Able to bend, reach, stretch, and lift, carry, or move at least 40 pounds.
Technologically capable of using POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide exceptional customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and reticketing.
Plan and prioritize tasks to meet customer and business needs.
Occasionally lead or supervise others and open or close the store.
Understand customer needs and wants through intentional conversation.