Sales Associate Key/Visual

Knitwell Group•Lyndhurst, OH
•$12 - $14•Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key/Visual for its Legacy Village store in Lyndhurst, Ohio. The role focuses on delivering exceptional customer service, promoting products, building customer relationships, and helping the management team grow store business. The associate uses fashion and product knowledge to help customers create outfits, supports sales and service goals, and contributes to store operations and inventory management. The position may involve leading or supervising others on occasion and opening or closing the store.

Requirements

  • Customer-centric mentality and ability to create exceptional customer experiences.
  • Ability to create a selling culture aligned around customer needs.
  • Strong ambition and passion for achieving individual and team goals.
  • Passion for selling and ability to find thoughtful ways to maximize store traffic.
  • Excellent verbal communication skills and a high level of integrity.
  • Ability to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds.
  • Technological aptitude to use POS, computer, iPad, and handheld systems.
  • Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and reticketing.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Lead or supervise others on occasion and open or close the store.
  • Understand customer needs and wants through intentional conversation.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to progress beyond the position.
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