Sales Associate Key/Visual

KnitWell Group•Lyndhurst, OH

2d•Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key/Visual for its Legacy Village store in Lyndhurst, Ohio. The associate delivers meaningful customer service, promotes products, builds customer and brand relationships, and contributes to store business and operational excellence. The role includes supporting the management team, achieving sales and service metrics, maintaining inventory, and occasionally supervising others and opening or closing the store. The position requires flexible availability for evenings, weekends, and holidays, along with regular movement and the ability to handle physical tasks including lifting at least 40 pounds.

Requirements

Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Technological aptitude to navigate POS, computer, iPad, and handheld systems.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
Take an active role in assisting the management team to build store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and style.
Use product knowledge and fashion expertise to create outfits and suggest items that meet customers' needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Support operational excellence, including managing inventory and completing order filling, recalls, recovery, replenishment, and re-ticketing according to policies and procedures.
Plan and prioritize tasks and responsibilities to meet customer and business needs.
Lead or supervise others on occasion and open or close the store.
Seek to understand customer needs and wants through intentional conversation.