About The Position

Zales is hiring seasonal, part-time, and full-time Sales Associates / Jewelry Consultants to provide a superior experience to customers. The role involves understanding customers’ needs and desires, presenting merchandise and explaining product features and benefits, sharing information about extended service plans and financing options, and meeting individual and team sales goals. Candidates should have a customer-focused approach, strong communication and relational skills, and flexible availability during peak retail hours, including nights, weekends, and holidays.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, such as nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.94–$20.50 plus commission on sales; final pay rate is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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