About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members to provide customers with a superior experience and help them celebrate life and express love. The Sales Associate / Jewelry Consultant engages customers to understand their needs, presents merchandise and explains product features and benefits, provides information about extended service plans and financing options, and works toward individual and team sales goals. The role suits someone who enjoys helping customers mark special moments and brings a positive, customer-focused approach.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • Desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Deliver an exceptional customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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