About The Position

Zales is hiring seasonal, part-time, and full-time team members for its sales team. The Sales Associate / Jewelry Consultant provides a superior experience to customers by understanding their needs, presenting merchandise, explaining product features and benefits, and sharing information about extended service plans and financing options. The role is focused on helping customers celebrate meaningful moments and meeting individual and team sales goals. Zales is part of Signet Jewelers, a purpose-driven company that promotes inclusion, diversity, integrity, teamwork, and advancement through a promote-from-within philosophy.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Deliver an exceptional customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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