About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members to provide customers with a superior experience and help them celebrate life and express love. As part of the Sales Team, the Sales Associate / Jewelry Consultant builds personal relationships with customers, learns about their needs and desires, presents merchandise and explains product features and benefits, and shares information about extended service plans and financing options. The role is responsible for meeting individual and team sales goals. Kay Jewelers is part of Signet Jewelers, a purpose-driven company that values integrity and teamwork, promotes inclusion and diversity, and offers advancement opportunities through a promote-from-within philosophy.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide a superior customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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