Sales Associate / Jewelry Consultant - Zales Outlet - Birch Run Premium Outlets - Birch Run, MI
About The Position
Zales Outlet is hiring seasonal, part-time, and full-time team members to provide valued customers with a superior shopping experience. The role focuses on building personal relationships, understanding customers’ needs and desires, presenting jewelry and explaining product features and benefits, and providing information about extended service plans and financing options. Associates work toward individual and team sales goals. Zales describes its culture as people-first and committed to inclusion, diversity, integrity, teamwork, and advancement through promotion from within.
Requirements
- Strong customer service, sales, retail, and/or jewelry experience.
- Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
- A positive, customer-focused approach to delivering an exceptional customer experience.
- Strong communication and relational skills.
- A desire to help customers celebrate special moments in their lives.
Responsibilities
- Engage customers in conversation to understand their needs and desires.
- Present merchandise and share detailed information about product features and benefits.
- Provide information regarding extended service plans and financing options.
- Meet individual and team sales goals.
Benefits
- Base pay plus commission on sales.
- Medical, dental, vision, and prescription insurance for full-time team members.
- 401(k).
- Paid time off for full-time and part-time team members.
- Paid holidays for full-time team members.
- Tuition reimbursement, including DCA courses based on position.
- Training and career development programs.
- Merchandise discounts.
- Incentive trips and contests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
