Sales Associate I - UE Sports Specialization

Zimmer US, Inc.•Minneapolis, MN
•$65,000 - $70,000

About The Position

The Sales Associate I - UE Sports Specialization position uses communication skills, knowledge of Zimmer Biomet products, and in-person meetings to assist current customers and secure potential customers. The role is responsible for maintaining expert knowledge of the Zimmer Biomet portfolio and consulting on procedures. It reports to the RSD, RSM, or Sales Team Leader within a defined territory or region. The position involves building relationships with surgeons, supporting procedures with clinical product knowledge, coordinating surgery schedules and required instruments and implants, and supporting billing and inventory replenishment after procedures. It also includes reporting on competitor and customer activity, complying with company policies and procedures, supporting sales efforts, collaborating with internal personnel, and providing after-hours, evening, weekend, on-call, and add-on case coverage. Travel is expected up to 50%.

Requirements

  • Minimum of 0–2 years of sales or sales-service experience in medical device or surgical fields.
  • Minimum of an associate degree, medical certification, or an equivalent combination of education and experience.
  • Must be mobile and willing to travel.
  • Willing and capable of carrying weights up to 50 pounds.
  • Excellent oral and written communication skills.
  • Ability to work as part of a team.
  • Ability to complete tasks accurately and on time, with close attention to detail.
  • Ability to communicate clearly in spoken and written English.

Responsibilities

  • Build relationships with key surgeons and develop knowledge and expertise to cover main product-segment procedures with clinical proficiency.
  • During procedures, use product knowledge to solve problems and inform surgeons and operating-room staff about the proper use and maintenance of Zimmer Biomet products.
  • Coordinate surgery schedules, including case templating based on expertise and product knowledge.
  • Plan, coordinate, and ensure that all implants and instruments are in place before cases.
  • Request implants and instruments needed for designated surgeries through SMS.
  • After procedures, ensure Zimmer Biomet products used are accounted for billing and inventory replenishment.
  • Report competitor and customer activities in the field.
  • Adhere to policies and SOPs regarding interactions with health care professionals, product handling and complaints, expense reporting, sales activities, and training.
  • Support Zimmer Biomet sales by sharing knowledge, ideas, and references.
  • Develop relationships with internal support personnel.
  • Provide after-hours, evening, add-on, weekend, and on-call case coverage for the team or territory.
  • Collaborate with and provide sales support for the team or territory, including transporting Zimmer Biomet instruments and implants for day, evening, add-on, or weekend cases.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Perform other duties as assigned.

Benefits

  • Development opportunities
  • Employee resource groups
  • Flexible working environment
  • Location-specific competitive total rewards
  • Wellness incentives
  • Culture of recognition and performance awards
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