Sales Associate I

Zimmer US, Inc.•Nevada City, CA

2d•$60,000 - $70,000

About The Position

The Sales Associate I is an entry-level developmental role reporting to the sales team lead or their designee, such as an RSD or RSM, within a territory or region. The role provides technical, clinical, and logistical support to the sales team and healthcare providers in hospitals and ambulatory surgery centers. The associate develops foundational expertise in Zimmer Biomet implants, instruments, and technologies, and provides on-site guidance to surgeons and operating room staff to support successful surgical cases and high customer satisfaction. The position is a pathway to Sales Associate II and III. The role includes clinical support and education for surgeons and OR staff, coordination and preparation of surgical cases, product and inventory accountability, and collaboration with sales, marketing, and internal teams. It also involves supporting clinical trials and product initiatives, following regulatory and ethical requirements, and providing case coverage that may include evenings, weekends, on-call, and add-on cases. Travel is up to 50%, and the expected compensation range is $60,000–$70,000.

Requirements

Associate degree, medical certification, or equivalent education and experience.
0–2 years of sales or sales service experience in medical device or surgical settings.
Willingness and ability to travel; travel expectations are up to 50%.
Ability to carry weights up to 50 lbs.
Foundational knowledge of orthopedic surgical protocols, instrumentation, and sterile techniques.
Effective verbal and written communication skills, including the ability to communicate clearly in English and translate technical knowledge into practical guidance.
Professional, composed, confident, and respectful demeanor in clinical settings.
Ability to build trust and credibility with clinical staff and surgeons.
Attention to detail in reviewing surgical plans, preparing instruments, and ensuring case accuracy.
Strong teamwork and collaboration skills.
Organizational skills to manage multiple facilities, priorities, and documentation.
Proactive preparation, including reviewing case schedules and ensuring equipment readiness.
Adaptability and willingness to learn new products, procedures, and technologies, adjust to surgeon preferences and variations, and use feedback to improve clinical knowledge.

Responsibilities

Attend and contribute to weekly and monthly sales team meetings.
Build relationships with key surgeons and develop product and clinical expertise to cover prioritized Zimmer Biomet and MedTech products during procedures.
Provide customer service and support, identify buying signals, gather competitive intelligence, and identify opportunities to upsell or cross-sell to existing customers.
Coordinate surgery schedules, template cases, and request implants and instruments through SMS.
Account for Zimmer Biomet products used after procedures for billing and inventory replenishment.
Provide on-site and remote clinical support, education, and training to surgeons and OR staff.
Assist with implementing and integrating medical devices and clinical solutions into clinical practice.
Provide technical product support during procedures, demonstrations, and evaluations.
Collaborate with sales and marketing teams on product launches and customer engagement initiatives.
Gather clinical feedback from end users and share insights with internal teams for product development and improvement.
Support clinical trials, including site initiation, training, monitoring, and documentation as needed.
Comply with regulatory and ethical standards during clinical interactions.
Provide after-hours, evening, add-on, weekend, and on-call case coverage for the team or territory.
Transport Zimmer Biomet instruments and implants to support day, evening, add-on, or weekend cases.
Ensure implants and instruments are accurate, clean, and complete; review surgical plans and prepare carefully to prevent errors.
Follow policies and standard operating procedures concerning interactions with healthcare professionals, product handling and complaints, expense reporting, sales activities, and training.
Perform other duties as assigned.