Sales Associate I

kate spade new york•Cabazon, CA

3d•$15 - $24

About The Position

Kate Spade New York is a global lifestyle brand in the Tapestry portfolio. The job description identifies the role as Sales Associate I, while the role overview describes a Senior Sales Associate who serves as a leader and brand ambassador on the sales floor. This associate elevates the customer experience by driving sales, mentoring peers, and partnering with store leadership to deliver exceptional service and brand storytelling. The role calls for personalized customer interactions, strong product knowledge, and participation in omni-channel, virtual, and social selling initiatives. The associate also supports an inclusive, high-energy team culture and performs store opening and closing procedures. The schedule must be flexible to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. The position requires regularly lifting at least 25 pounds and occasionally up to 50 pounds, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

At least 2 years of experience in luxury retail or a comparable elevated retail environment; a combination of education and experience will be considered.
Proven ability to drive sales, mentor peers, and contribute to an elevated selling culture.
Extensive product knowledge and strong communication skills.
Experience with omni-channel or virtual selling and willingness to appear on camera for social selling initiatives.
Social media fluency and understanding of platform trends.
Elevated sense of personal style and professional ethics.
Ability to work in a fast-paced environment.
Strong English language proficiency (for EU).
Ability to work a flexible schedule that meets business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to regularly lift at least 25 pounds and occasionally up to 50 pounds, climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Consistently exceed personal sales and productivity goals and model best-in-class selling behaviors.
Deliver service aligned with kate spade Great Escape standards and coach peers on client engagement.
Demonstrate extensive product knowledge across all categories and share insights to elevate team selling.
Partner with the Store Manager or Assistant Manager to initiate business-driving events and elevate the selling culture.
Act as a brand ambassador by sharing stories that bring products and the brand to life.
Champion omni-channel and virtual selling services and lead adoption of social selling programs.
Support creation of short-form videos and live-stream shopping content and stay informed on social media trends.
Capture and relay client feedback to management to inform service and assortment strategies.
Perform and supervise store opening and closing procedures, including register funds, deposits, and securing the facility.
Contribute to an inclusive team culture and encourage collaboration and performance excellence.