Sales Associate / Customer Service Representative

Drybar Shops • Brookline, MA

1d • $15 - $20

About The Position

Drybar is a blow-dry-only bar focused on providing blowouts, with no haircuts or coloring. The role provides excellent customer service to clients and supports retail sales in a fast-paced environment. The position offers a clear career path and ongoing training.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-focused environment, such as retail sales, customer service, store associate, or salon associate work.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Ability to multitask.
• Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.
• Technical ability and skills to operate a point-of-sale system.
• Track record of providing excellent customer service.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Support membership and retail sales.
• Use logic and available support resources to resolve problems at the front desk.
• Operate a point-of-sale system.
• Maintain a professional demeanor under pressure.

Benefits

• Competitive compensation with potential earnings of $15–$20 per hour depending on performance.
• Paid time off, vacation, and sick leave.
• Free monthly services.
• Membership and retail sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED