Sales Associate / Customer Service Representative

Drybar Shops•Fredericksburg, VA
•Onsite

About The Position

Drybar Fredericksburg is hiring an energetic, people-oriented Bartender for a front desk and sales role. The Bartender is the first and last impression for guests and helps deliver the signature Drybar experience by managing check-ins, driving sales, and supporting stylists. The role requires part-time weekend availability and applicants must be at least 18 years old.

Requirements

  • Must be at least 18 years old.
  • High-energy, friendly, and people-oriented.
  • Sales-driven with a goal-focused mindset.
  • Strong communication skills and a professional demeanor.
  • Able to multitask and stay calm under pressure.
  • Comfortable working in a fast-paced, high-volume environment.
  • Tech-comfortable and able to use POS systems confidently.
  • Reliable, punctual, and available on weekends.
  • Able to stand and walk for 6–8 hour shifts.
  • Integrity, trustworthiness, and strong problem-solving skills.
  • Team-oriented with a can-do attitude.

Nice To Haves

  • Hospitality, retail, or front desk experience is preferred but not required.

Responsibilities

  • Greet guests and manage check-in and check-out.
  • Educate clients about memberships, add-ons, and styling products.
  • Drive sales of retail products, tools, and memberships.
  • Manage phones, appointments, and POS transactions.
  • Support shop flow and assist stylists with timing and client pairing.
  • Serve complimentary beverages and maintain a fun, bar-like atmosphere.
  • Maintain cleanliness of the shop and retail displays.
  • Restock, merchandise, and assist with inventory tasks.
  • Uphold Drybar standards and core values.
  • Attend mandatory shop meetings.
  • Train new Bartenders when assigned.

Benefits

  • Hourly pay plus commission on memberships and retail.
  • Service and product discounts.
  • Fun, inclusive team culture.
  • Dress code flexibility (black, white, grey, yellow, denim).
  • Growth opportunities as the shop expands.
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