Sales Assistant - Western Division

MLD Mortgage
Onsite

About The Position

The Sales Assistant assists the Branch Manager and Loan Officers with the day to day functioning of the branch.

Requirements

  • Able to communicate via the telephone, face to face and email.
  • Supports diversity and is familiar with current laws and practices.
  • Is results driven, works well with others, excels in project management, is organized, is professional and is unbiased.

Nice To Haves

  • Obtain a Loan Officer License.

Responsibilities

  • Works closely with the Loan Officers to ensure all of the appropriate information is taken for each individual loan.
  • Ensures an exceptional customer experience.
  • Maintains and analyzes all loan and lead information.
  • Provides support to Loan Officers by answering phone calls, keeping track of loan statuses, tracking product shipments, and assists in resolving problems.
  • Facilitates conversations about the products offered by the Money Store and to assist in determining which product would be best for each individual.
  • Required to know all products and services offered.
  • Works under general supervision applying diversified procedures and standards.
  • Completes non-routine assignments that require a longer timeframe.
  • Participates in educational opportunities from Loan Officers, Branch Managers and outside sources to become well-versed in the loan process in order to obtain a Loan Officer License.
  • Maintains an open communication style and a professional working environment with coworkers.
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