Sales and Service Technician - 1st Shift
About The Position
The Sales and Services Technician supports and assists with multiple warehouse activities in the Distribution department. The position involves maintaining proper housekeeping, expediting batteries from other vendors, verifying product availability and lead times, and assisting with inventory, shipping, scheduling, delivery confirmation, phone calls, and special orders. The employee also removes inventory from the middle room and finish line and follows the systems, procedures, and documentation of the Crown Quality System as they relate to the position and Crown quality objectives. The role requires following policies and instructions, identifying and reporting product, process, and quality-system non-conformities, controlling non-conforming products, and supporting corrective, preventative, and improvement actions. The position reports directly to the Distribution Operation Supervisor. Other duties may be assigned by the supervisor.
Requirements
- Must be at least 18 years of age.
- Experience with safety and environmental training.
- Basic math and computer skills.
- Ability to effectively communicate with co-workers, supervision, and management.
- Ability to obtain a forklift license.
- Ability to work efficiently in a fast-paced environment.
- Ability to troubleshoot independently and demonstrate ownership, integrity, determination, perseverance, and flexibility.
- Strong teamwork skills.
- Ability to stand and walk for 8–10 hours at a time.
- Ability to bend, twist, turn, reach, climb stairs, balance, stoop, kneel, crouch, or crawl, and use both hands to finger and handle objects, tools, or tooling.
- Ability to lift or move up to 75 pounds frequently and over 140 pounds infrequently.
- Ability to meet the job's vision requirements, including close, distance, and peripheral vision, depth perception, and adjustment of focus.
- Must follow OSHA guidelines for respirator fit testing and proper wear.
- Must wear goggles or a face shield at all times while in the department.
Nice To Haves
- At least one year of manufacturing or factory experience, preferably in a fast-paced setting.
Responsibilities
- Understand and follow policies, procedures, and instructions.
- Identify and report product, process, and quality-system non-conformities to lead personnel.
- Control non-conforming products.
- Support implementation of corrective, preventative, and improvement actions.
- Maintain proper housekeeping of the work area.
- Expedite batteries from other vendors.
- Verify product availability and lead times.
- Assist with inventory counting and verifying totals when required.
- Assist with shipping paperwork and scheduling trucks.
- Help ensure deliveries were made.
- Answer phones and assist with special orders.
- Remove inventory from the middle room and finish line.
- Follow the Crown Quality System's applicable systems, procedures, and documentation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
