Sales and Service Leader - Full Time

Sephora•Fairfax, VA

1d•$28 - $32•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will help drive store success by leading by example, inspiring the team, elevating client experiences, and exceeding goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing, inclusive environment. The role involves supporting sales and service performance, team development, daily store operations, and Sephora standards. Full-time schedules are 30–40 hours per week, and the role requires availability during peak retail operations, including nights, weekends, and holidays.

Requirements

At least 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced and dynamic environment.
Ability to quickly learn and share product knowledge and training.
Ability to lift and carry up to 50 pounds.
Meet the required minimum weekly shifts and hours; full-time work is 30–40 hours per week.
Availability during peak retail operations, including nights, weekends, and holidays.
Punctuality and consistent attendance.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Contribute to store performance through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to improve team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive, open culture where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.