Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you will help drive store success by leading by example, inspiring the team, elevating client experiences, and contributing to sales goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing and inclusive environment. The role supports client service, team development, daily store operations, and adherence to company standards. This is a full-time hourly, non-exempt position requiring 30–40 hours per week and a minimum number of weekly shifts/hours. Availability is required during peak retail operations, including nights, weekends, and holidays, along with punctuality and consistent attendance.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced, dynamic environment.
- Ability to learn quickly and absorb and share product knowledge and training.
- Physical ability to lift and carry up to 50 pounds.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance; must meet the required minimum number of weekly shifts/hours.
Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to store performance through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continued learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture of openness and teamwork.
- Uphold company policies and help maintain a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
