Sales and Service Leader - Full Time

Sephora•San Francisco, CA

7d•$28 - $32•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will help drive store success by leading by example, inspiring the team, elevating client experiences, and helping exceed goals. Through coaching, collaboration, and a passion for beauty, you will contribute to a high-performing, inclusive environment. The role combines team leadership and development with sales and client service, product knowledge, and daily store operations. Full-time scheduling requires 30–40 hours per week, including availability during peak retail operations such as nights, weekends, and holidays.

Requirements

At least 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced, dynamic environment.
Ability to quickly learn and share product knowledge and training.
Ability to lift and carry up to 50 pounds.
Meet the required minimum number of weekly shifts and hours, and maintain punctuality and consistent attendance.
Availability during peak retail operations, including nights, weekends, and holidays.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Contribute to store performance through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to improve team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive culture of openness and teamwork.
Uphold company policies and help maintain a safe and enjoyable shopping experience.