Sales and Service Associate

24 Hour Fitness • Hillsboro, OR

2d

About The Position

The Sales and Service Associate welcomes new members and helps guide them through the start of their fitness journey. The role builds trust-based relationships by listening to members’ goals, understanding their needs, and recommending personalized solutions to support their fitness success. The associate combines a passion for fitness with strong interpersonal skills to create a positive, motivating, results-driven member experience.

The position provides a welcoming, informative, and inclusive sales and service experience to members and guests, supports new-member onboarding, and helps members connect with fitness offerings. It also involves answering questions, resolving concerns, directing people to appropriate resources, and helping maintain a clean, well-maintained, and safe gym environment. Full-time availability across weekdays, weekends, and holidays is required. Minimum travel may be required for training and lead generation.

Requirements

• At least 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Demonstrate authenticity, sincerity, open-mindedness, and integrity.
• Be self-motivated, passionate about helping others, and interested in learning and personal growth.
• Strive to meet or exceed goals while maintaining a positive, can-do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Have a strong service mentality and desire to deliver exceptional member experiences.
• Full-time availability across weekdays, weekends, and holidays.

Responsibilities

• Build first-name relationships with members, answer questions, resolve concerns, and connect members and guests with appropriate resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming, informative, inclusive sales and service experience and inspire guests and members to take appropriate next steps toward their fitness goals.
• Support new-member onboarding and connection to fitness offerings through friendly greetings, check-ins, and prompt attention to member needs.
• Travel as needed for training and lead generation.

Benefits

• Paid time off
• Medical coverage
• Dental coverage
• 401(k) with match for qualifying positions
• Free gym membership
• Discounts on products and personal training
• Employee Resource Groups and opportunities to participate in community events

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed