Sales and Production Associate

The Salvation Army•Erie, PA

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to perform a wide variety of duties in a production store and its production area. The role helps maintain order and a pleasant, hospitable work environment, supports customer relationships, and contributes to the Adult Rehabilitation Centers’ work therapy program by providing beneficiaries with an example of professional conduct and work habits. The Salvation Army’s Adult Rehabilitation Centers support people experiencing social and spiritual afflictions through the collection and resale of gently used goods. Their in-residence rehabilitation program provides necessities and services including a clean and healthy living environment, food, work therapy, leisure activities, counseling, and spiritual direction. Proceeds from resale help support this work.

Requirements

Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
Good customer service skills.
Ability to understand and follow directions.

Responsibilities

Assist in creating a pleasant and hospitable work environment and maintaining good customer relationships.
Assist with store operations as required.
Serve customers courteously and efficiently.
Handle donations with care and treat donors with respect and courtesy.
Handle merchandise as directed, maintaining proper categories and colorization.
Ensure the store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
Assist with cleaning and general maintenance of store property.
Immediately report theft, customer complaints, injuries, and unsafe equipment or conditions to management.
Maintain a clean and clutter-free work area.
Understand and comply with store policies as communicated.
Provide beneficiaries participating in the work therapy program with an example of professional conduct and work habits.
Perform other duties as assigned by the immediate supervisor, Store Supervisor, and/or Administrator.