Sales and Operations Planning Manager

Tobii Dynavox•Pittsburgh, PA

4d•Hybrid

About The Position

The Supply Chain Sales and Operations Planning (S&OP) Manager leads the monthly S&OP process, analyzing demand, supply, inventory, and operational performance data to support informed business decisions. The role works across Sales, Finance, Operations, Procurement, and Supply Chain to align forecasts, identify risks and opportunities, and improve planning accuracy. The manager prepares reports, dashboards, and recommendations that support inventory optimization, customer service performance, and business growth, and drives improvements to planning processes, data quality, and supply chain effectiveness. The position is based in the Pittsburgh, Pennsylvania area and follows a hybrid arrangement. In-person attendance at the North American Headquarters may be required approximately one to three days per week, depending on business and collaboration needs. The work is primarily office-based and requires use of standard computer and communication equipment.

Requirements

Bachelor’s degree in supply chain management, business administration, operations management, industrial engineering, finance, analytics, or a related field, or an equivalent combination of relevant education and experience.
At least 5 years of experience in supply chain planning, demand planning, inventory management, production planning, S&OP, or a related analytical role.
Demonstrated experience leading or coordinating a formal S&OP or Integrated Business Planning process, including cross-functional forecasting, supply planning, inventory review, and leadership reporting.
Experience analyzing business and operational data to support forecasting, inventory, supply, or operational decisions.
Experience using ERP, planning, or business systems in a manufacturing, distribution, or supply chain environment.
Advanced proficiency in Microsoft Excel and experience developing or interpreting dashboards in Microsoft Power BI.
Working knowledge of Microsoft Teams, SharePoint, and OneDrive.
Analytical aptitude.
Ability to develop and present executive-level planning insights, recommendations, and decision scenarios to senior leadership.
Ability to manage recurring planning cycles, deliverables, dependencies, and escalation points.
Strong written and verbal communication skills, including the ability to translate complex planning data into clear recommendations for leadership.
Ability to use standard computer and communication equipment.

Nice To Haves

APICS/ASCM CPIM, CSCP, CLTD, or comparable supply chain certification.
Experience with Microsoft Dynamics 365, SAP, Oracle, or similar ERP systems.

Responsibilities

Own and lead the end-to-end monthly S&OP process, including establishing the planning cadence, coordinating cross-functional inputs, identifying material gaps, and aligning demand, supply, inventory, and financial plans.
Lead and facilitate quarterly-or-more-frequent Executive S&OP meetings with the Executive Management Team, presenting consolidated insights, risks, opportunities, trade-offs, and follow-up actions.
Analyze demand forecasts, sales trends, inventory levels, and supply chain performance to identify risks and opportunities and recommend actions to improve performance.
Lead regular planning discussions and working sessions with Sales, Finance, Operations, Procurement, and Supply Chain teams to develop and maintain accurate forecasts and operational plans.
Prepare and present reports, dashboards, and performance metrics for leadership reviews and decision-making.
Monitor KPIs including forecast accuracy, inventory turns, service levels, and backlog performance.
Identify supply constraints, excess inventory, and changes in demand, and recommend mitigation strategies.
Support inventory optimization to balance customer service, working capital, and operational efficiency.
Maintain planning data and master-data integrity in ERP and planning systems.
Facilitate cross-functional discussions to resolve gaps between demand and supply plans.
Drive continuous improvement in planning processes, reporting, system capabilities, and data quality.
Collaborate with Procurement and key suppliers to communicate supply forecasts, review capacity and lead-time risks, monitor supplier performance, and support corrective actions.
Support supplier collaboration by maintaining shared planning tools, analyzing supply constraints, and improving inventory, lead times, forecast accuracy, and supply continuity.