Sales and Operations Planning Manager

Tobii Dynavox•Pittsburgh, PA

2d•Hybrid

About The Position

The Supply Chain Sales and Operations Planning (S&OP) Manager leads the monthly S&OP process by analyzing demand, supply, inventory, and operational performance data to support informed business decisions. The role works cross-functionally with Sales, Finance, Operations, Procurement, Supply Chain, and key suppliers to align forecasts and plans, identify risks and opportunities, improve planning accuracy, and support inventory optimization, customer service, and business growth. The manager develops and presents reports, dashboards, performance metrics, and recommendations for leadership. They maintain planning and master data integrity in ERP and planning systems, facilitate resolution of gaps between demand and supply, and drive continuous improvements in planning processes, reporting, system capabilities, and data quality. The role also supports supplier collaboration, supply continuity, and supplier performance improvement. Candidates must reside in the Pittsburgh, Pennsylvania area. This is a hybrid position with in-person attendance at the Pittsburgh office based on business and collaboration needs, approximately one to three days each week and potentially up to three days onsite. The position primarily involves office work using standard computer and communication equipment; reasonable accommodation may be provided in accordance with applicable law.

Requirements

Bachelor’s degree in supply chain management, business administration, operations management, industrial engineering, finance, analytics, or a related field, or an equivalent combination of relevant education and experience.
At least 5 years of experience in supply chain planning, demand planning, inventory management, production planning, S&OP, or a related analytical role.
Demonstrated experience leading or coordinating a formal S&OP or Integrated Business Planning process, including cross-functional forecasting, supply planning, inventory review, and leadership reporting.
Experience analyzing business and operational data to support forecasting, inventory, supply, or operational decision-making.
Experience working with ERP, planning, or business systems in a manufacturing, distribution, or supply chain environment.
Ability to develop and present executive-level planning insights, recommendations, and decision scenarios to senior leadership.
Ability to manage recurring planning cycles, deliverables, dependencies, and escalation points.
Strong written and verbal communication skills, including the ability to translate complex planning data into clear recommendations for leadership.
Ability to perform office work using standard computer and communication equipment.
Must reside in the Pittsburgh, Pennsylvania area.

Nice To Haves

APICS/ASCM CPIM, CSCP, CLTD, or comparable supply chain certification.
Experience with Microsoft Dynamics 365, SAP, Oracle, or similar ERP systems.
Advanced proficiency in Microsoft Excel.
Experience developing or interpreting dashboards in Microsoft Power BI.
Working knowledge of Microsoft Teams, SharePoint, and OneDrive.
Analytical aptitude.

Responsibilities

Own and lead the end-to-end monthly S&OP process, including planning cadence, cross-functional inputs, identification of material gaps, and alignment across demand, supply, inventory, and financial plans.
Lead and facilitate quarterly or more frequent Executive S&OP meetings with the Executive Management Team, presenting consolidated insights and driving alignment on decisions, priorities, trade-offs, risks, opportunities, and follow-up actions.
Analyze demand forecasts, sales trends, inventory levels, and supply chain performance to identify risks and opportunities and recommend actions to improve performance.
Lead discussions and working sessions with Sales, Finance, Operations, Procurement, and Supply Chain teams to develop and maintain accurate forecasts and operational plans.
Prepare and present reports, dashboards, and performance metrics for leadership reviews and decision-making.
Monitor KPIs including forecast accuracy, inventory turns, service levels, and backlog performance.
Identify supply constraints, excess inventory, and demand changes, and recommend mitigation strategies.
Support inventory optimization to balance customer service, working capital, and operational efficiency.
Maintain planning data and master data integrity in ERP and planning systems.
Facilitate cross-functional discussions to resolve gaps between demand and supply plans.
Drive continuous improvement in planning processes, reporting, system capabilities, and data quality.
Collaborate with Procurement and key suppliers to communicate supply forecasts, review capacity and lead-time risks, monitor supplier performance, and support corrective actions that improve supply continuity and service performance.
Collaborate with key suppliers to develop and share supply forecasts, review capacity plans, and align customer demand with supply availability.
Monitor and report supplier performance metrics, identify supply-continuity risks, and support corrective actions to improve delivery and service performance.
Support supplier collaboration initiatives by maintaining shared planning tools, analyzing supply constraints, and driving improvements in inventory, lead times, and forecast accuracy.