Sales and Catering Manager

The Alfond Inn • Winter Park, FL

11h

About The Position

We’re more than just a team – we’re a community dedicated to making a difference every day.

At The Alfond Inn and Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!

This position is primarily responsible for detailing, servicing, and delivering the group rooms and/or catering business, as well as achieving the highest level of guest satisfaction. This position is responsible for developing relationships with clients, and must be able to upsell additional services, as well as detail and service all clients/groups/events. This position may also be responsible for prospecting and calling on new accounts.

Requirements

• Two+ years of hotel sales/catering sales experience required.
• Must have strong communication skills and be detail oriented.

Nice To Haves

• Wedding sales experience preferred.
• College Degree preferred or equivalent combination of education and work experience
• Delphi.system knowledge a plus.

Responsibilities

• Proactively identify, solicit, and develop new group and catering business opportunities.
• Effectively manage and grow an assigned portfolio of existing accounts/segments to maximize revenue potential and market saturation.
• Consistently achieve and exceed individual sales activity and revenue goals, including proactive and reactive calls, site inspections, and client appointments, as outlined by leadership.
• Deliver high levels of customer service to clients to build strong, collaborative relationships.
• Ensure swift, professional, and concise communication that consistently reflects the brand standards across all channels.
• Attend client functions and industry events as required to cultivate relationships and represent the hotel.
• Monitor and manage all aspects of the event lifecycle, from pre-event planning through post event follow-up.
• Diligent tracking, detailing, and communication of all group and event particulars and other operational details essential for event success.

Benefits

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.  Additional benefits may be available based on property specific locations!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees