Sales and Catering Manager

Salt Fork Lodge•Kimbolton, OH

10d•Onsite

About The Position

We have a great opportunity for someone who's looking to join a team of Sales professionals. Enjoy working in one of Ohio's beautiful state parks! As part of the benefit package, this position offers Quarterly Incentives based on revenues. Located in eastern Ohio, Salt Fork State Park encompasses a stunning landscape featuring forested hills, open meadows, and misty valleys decorated with winding streams. With thousands and thousands of acres of land and water, the park has something for every outdoor enthusiast. Boaters will appreciate the park's two marinas and eight launch ramps; hikers will be challenged by a trail system that offers a variety of lengths and levels of difficulty; history buffs can visit the historic Kennedy Stone House; and golfers will enjoy the top-rated 18-hole golf course. Overnight accommodations include a full-service resort lodge & deluxe vacation cabins. We're looking for an experienced Sales/Catering Manager to join our team of dedicated meeting planners. We offer more than 6,500 square feet of flexible group meeting space and seven function rooms offering ample opportunity for group gatherings, catering, and team-building activities.

Requirements

Must be well organized, detail orientated, handle multiple events, have exceptional telephone etiquette and have outstanding customer service skills
Exhibits excellent listening and negotiation skills and the ability to ask open ended questions
Must have proven communication skills both written and oral
Competence in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) required
Must remain flexible with schedule to accommodate business needs
Must be able to perform tasks in a safe manner and adhere to company policies and procedures

Nice To Haves

Prefer 4-year degree and 2 years event planning, catering & hotel sales experience.
Experience on OPERA, Front Desk system, and Ivvy, Sales System or similar systems preferred

Responsibilities

Manage all sales aspects of group events including but not limited to corporate events, family reunions, church groups, social events, day meetings, weddings, etc.
Handle group inquiries via email or phone call
Meet with coordinator or meeting planners in a professional and timely manner
Provide potential clients with necessary collateral and proposals if requested
Handle client requests and provide superior customer service
Handle incoming sales inquiries for space and rooms efficiently and professionally
Respond quickly and efficiently to walk in business and schedule appointments to coincide with business needs
Block sleeping rooms in OPERA and Ivvy software systems
Assure blocking of event space, appropriate guest room to meeting space ratio
Determine, based on revenue management strategies and properties limitations, if that group event is a good piece of business for the property
Log all activities with applicable notes in Ivvy for incoming calls and booked groups; maintain daily updates and internal correspondence in the same program
Monitor receipt of signed contracts and deposit; enforce cut off dates for all events
Maintain accurate and professional working and master files for all accounts
Create and distribute Banquet Event Orders (BEOs) to client and hotel staff
Practice regular use of Outlook email for company reports, correspondence with client needs and scheduling meetings or appointments
Work closely with banquet manager, executive chef, dining room/lounge manager, and other managers/supervisors to ensure that all requested needs are fulfilled
Attend the start of events to ensure set-up is complete and all is running smoothly
Achieve prospecting goals, outside sales may be required
Participate in the Sales Revolution calls, bi-weekly and Revenue Management discussions regarding leisure and group specials and promotions
Update weekly catering forecast reports & various month end reports
Cross sell Salt Fork Golf Course & Sugar Tree Marina Rentals
Participate in property meetings and employee functions as required.
Perform other duties as assigned