Sales Advisor - Regal

Vapor Lounge•Spokane, WA

8d•$18 - $21•Onsite

About The Position

The Sales Advisor provides customer service and product guidance at the Regal store in Spokane, Washington. The role uses product knowledge of vaping devices and e-liquid to help customers identify products that meet their needs, educate them about vaping, and assist customers transitioning from traditional tobacco products. The position includes greeting and assisting customers, processing sales and returns, supporting inventory and store cleanliness, and participating in marketing initiatives. The position is listed as full-time/part-time with a flexible shift and an hourly pay range of $18.00 to $21.00. A high school diploma or GED is required.

Requirements

High school diploma or equivalent.
Ability to quickly learn about products and effectively communicate their features and benefits.
Strong communication skills, including listening to customer needs, recommending appropriate products, and addressing questions and concerns.
Ability to work as part of a team and a desire to grow and improve performance through feedback and coaching.
Good vision for reading information in print and electronically.
Ability to stand, walk, and move around the store for up to 100% of the workday.
Ability to occasionally bend, squat, kneel, climb, reach, and stoop.
Ability to occasionally lift, carry, push, and pull objects weighing up to 20 pounds.

Nice To Haves

A minimum of one year of sales and/or customer service experience.
Experience with and/or use of vapor products.

Responsibilities

Welcome and greet customers.
Provide a superior customer service experience through product knowledge and effective communication.
Continually learn about products and provide accurate information about features, pricing, and return policies.
Answer customer questions, recommend products, and address customer concerns or issues.
Educate customers about and enroll them in the rewards program.
Use the point-of-sale system to record inventory sold and discounts applied.
Process merchandise returns according to company policies.
Participate in stocking and inventorying products and supplies.
Maintain store cleanliness and readiness to support a positive customer experience.
Participate in marketing initiatives, including signage displays, waving, distributing coupons and printed materials, and informing customers about promotional offers.
Perform other duties as assigned or required.