Sales Advisor - Larry H Miller Chrysler Jeep Dodge Ram

Asbury Automotive • Avondale, AZ

1d

About The Position

The Sales Advisor helps redefine the car-buying experience by building customer relationships and providing exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership from the initial buying process through the final sale. Sales Advisors use the Asbury selling process and work with customers throughout the buying journey.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relationship management database.
• Self-motivated and able to work as part of a team.
• At least 18 years of age.
• Valid driver’s license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers, develop referrals, and establish a customer network.
• Respond to internet leads within the store’s required time and email product information with pricing.
• Answer sales calls and set customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale follow-up, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Work with customers from the beginning through the completion of the buying process.
• Maintain professional business attire and appearance.

Benefits

• Semi-monthly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through the internal learning management system
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed