Sales Advisor - Waterside at Marina del Rey

Warby Parker•Marina del Rey, CA
•Onsite

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent customer service and represent the company’s values and brand philosophy in its retail locations. Sales Advisors make a direct impact through customer interactions, process ideation and improvement, and special projects. They help make glasses shopping an engaging experience by demonstrating product knowledge, offering style advice, anticipating customer and team needs, and contributing to an inclusive, respectful culture.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to adapt and solve problems proactively, including responding quickly to unexpected situations.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Enthusiasm for working and learning at a fast-paced, high-growth company.
  • Positive team player who leads by example.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide wonderful customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to reinvent retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and AD&D insurance
  • Paid sick leave
  • Paid holidays
  • Vacation days
  • 401(k) retirement savings plan
  • Parental leave
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement support
  • Optical education reimbursement
  • Free eyewear
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