Sales Advisor - Larry H Miller Chrysler Jeep Dodge Ram

Asbury Automotive Group•Avondale, AZ

About The Position

The Sales Advisor at Larry H Miller Chrysler Jeep Dodge Ram helps redefine the car-buying experience by developing customer relationships and providing exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, as well as customers who visit the dealership. The Sales Advisor guides customers through the buying process from initial contact to final sale, using the Asbury selling process and providing vehicle information, pricing, appointments, test drives, and follow-up.

Requirements

  • Motivation to be successful.
  • Strong customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Experience using and maintaining a customer relationship management database.
  • Professional business attire and appearance.
  • Self-motivated and a team player.
  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Must pass pre-employment background and drug screenings.

Nice To Haves

  • Prior automotive sales or retail experience.
  • Customer service, call center, or business development experience.
  • Bilingual ability.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport and develop customer relationships to establish a referral network.
  • Respond to internet leads within the store's required timeframe and email product information with pricing.
  • Answer sales phone calls and schedule customer appointments.
  • Confirm customer appointments.
  • Make outbound follow-up calls regarding customer inquiries, post-sale service, and repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Guide customers through the buying process from start to finish.

Benefits

  • Semi-monthly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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