The Master or Level “A” Automotive Service Technician is responsible for understanding and completing complex work required to repair customers’ vehicles. The role involves diagnosing and repairing major components, removing and replacing parts as needed, and applying extensive experience with a particular manufacturer’s vehicles. The technician is expected to hold manufacturer certifications across areas such as engine mechanics and controls, electrical systems, hydraulic brakes, suspension, heating and air conditioning, instruments and gauges, drivability, intermittent issues, and noises. The technician performs repairs to dealership and factory standards, determines additional safety or service needs, documents work and recommendations, communicates with service advisors, and verifies repairs when appropriate. The position also includes ongoing technical training, supporting other technicians, helping develop novice team members, maintaining customer satisfaction, and complying with safety, environmental, legal, and company requirements.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed