코엑스 스타필드점 Sales Advisor

H&M

About The Position

As an H&M Sales Advisor, you play an important role in providing an excellent customer experience. You welcome customers, guide them through the store, help them find the products they need, and present products effectively. You put H&M’s values into practice and contribute to your own development and the company’s success. You are part of a dynamic store team where Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, and other colleagues work together to create an inspiring and welcoming environment. You may also connect with the Area Team to share insights and support collaboration across stores. In the store, you help customers express themselves through the latest trends and timeless styles, build meaningful relationships with them, and contribute to making fashion accessible and available in a sustainable way. Some stores use an online, technology-based assessment as part of the application and selection process for Sales Advisor roles. Applicants who complete the assessment can receive feedback and ask questions. An alternative assessment method may be requested without affecting the application.

Requirements

Customer service experience in fashion, retail, or a similar industry.
Passion for fashion and interest in providing excellent customer experiences, promoting products, and driving sales.
Enjoy working collaboratively in a fast-paced environment.
Strong communication skills.
Creativity and interest in using store technology.
Willingness to learn and grow.
Flexibility and a strong ability to execute.

Responsibilities

Share knowledge of fashion and products to help customers make better choices.
Work with the team to provide customers with the best possible service in the store.
Keep the store and logistics areas organized and pleasant.
Support store opening and closing tasks.
Represent yourself and the brand positively in every customer interaction.